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Thank you for using SoleAI. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how SoleAI collects, uses, and safeguards your information when you use our application.

Information We Collect

SoleAI helps users measure their shoe size using images and AI-powered measurement technology. We only process the information necessary to provide this functionality.

Photos and Images

The app may request access to your device’s camera or photo library so you can capture or select images of your feet for measurement.

  • Images are used solely to analyze foot dimensions and estimate shoe size.
  • We do not sell, rent, or permanently store your images unless necessary to provide the requested service.
  • Your images are processed only to generate measurement results.

Camera Access

If you choose to scan your feet using your device’s camera, SoleAI will request camera permission.

Camera access is used only while you are actively capturing images for measurement and is never activated without your consent.

Photos and Storage Access

The app may request permission to:

  • Select images from your device.
  • Save measurement results or processed images.
  • Export generated reports or images to your device.

Only the files you explicitly choose are accessed.

Permissions We Use

Depending on your device and Android version, SoleAI may request the following permissions:

  • Camera
  • Photos and Videos
  • Storage (where applicable)

These permissions are required to provide the app’s core functionality.

Personal Information

SoleAI does not collect personally identifiable information such as:

  • Name
  • Email address
  • Phone number
  • Contacts
  • Messages
  • Location

AI Measurement Processing

SoleAI uses artificial intelligence and computer vision technology to estimate shoe size based on the images you provide.

Images are processed solely to generate measurement results. If cloud-based AI processing is used, images may be securely transmitted to remote servers for analysis and are retained only as necessary to provide the requested service. They are not sold or used for advertising purposes.

Accuracy Disclaimer

The shoe size measurements provided by SoleAI are estimates generated using AI technology. While we strive for accuracy, results may vary depending on image quality, camera angle, lighting conditions, and user positioning. The measurements should be used as a guide and should not be considered a substitute for professional fitting or manufacturer-specific sizing recommendations.

Analytics and Advertising

If the app includes third-party services such as Google AdMob, Firebase Analytics, Firebase Crashlytics, or similar tools, these services may collect limited technical information, including:

  • Device model
  • Operating system version
  • App performance information
  • Crash reports
  • Advertising identifiers (where applicable)

This information helps improve app stability, performance, and user experience.

Data Security

We implement reasonable technical and organizational measures to protect your information during processing. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

SoleAI is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Third-Party Services

Depending on the version of the app, SoleAI may use third-party services such as:

  • Google Play Services
  • Firebase Analytics
  • Firebase Crashlytics
  • Google AdMob
  • AI processing providers (if applicable)

These services are governed by their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at our email.